Quality is the main focus at Basler. Our quality management system is therefore constantly extending and improving our performance. Compliance with REACH, RoHS, and WEEE is, among other initiatives, part of our quality promise. Basler fulfills all these requirements and works closely with all our suppliers to assure constant compliance.
To optimize our operations and processes even further, we prepared and successfully implemented a comprehensive quality management system. In the spirit of DIN EN ISO 9001:2015, we implemented integrated management system with a focus on continuous improvements in all sequences of operations.
Basler has proven its high quality standards for the development, production, distribution and service of digital cameras with the certification according to DIN EN ISO 13485:2016. For you, this means: consistency, reliability and quality.
With the introduction of the standard in certain organizational areas for the development, production, distribution and service of selected products, we adapted our quality management system to the requirements of the medical world. This makes it possible for us to help you with the auditing of your medical products or the preparation for the certification.
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Certificate DIN EN ISO 13485:2016
What does this mean for the customer in concrete terms? A clear increase in the efficiency and reliability of our processes.
Clear-cut quality objectives have been defined for the total system. Thanks to continuous reviews of these objectives, we can quickly detect any deviations and take countermeasures as required. By using a handbook available exclusively in an online version on our corporate Intranet, we make sure that each member of the staff always has access to up-to-the-minute information.
LRQA (Lloyd’s Register Quality Assurance) will supervise the efficiency of our QM system during annual visits. Continuous internal audits will ensure that all processes are constantly checked and improved.
Our quality management system is a living, consistently progressing system totally in line with our motto: We are continuously learning and improving - 365 days of the year.
"Known Consignor" is a simplified process for which we've received approval from the German Federal Aviation Office (LBA). Air freight shipments are not solely transported in dedicated freight airplanes, but also frequently in passenger airplanes. To ensure the safety of the passengers, all air freight shipments are scanned and/or opened at the airport, a process that is both expensive and time-consuming.
These measures lead to incalculable delays in the supply chain. As a government approved "Known Consignor," Basler air freight shipments no longer require inspection at the airport. The price of this privilege is a commitment to very strict security standards.
Our license number as a "Known Consignor" is DE/KC00786-01/0118.
AEO F Certificate
Basler AG is certified as an Authorized Economic Operator (AEO). We are considered to be an especially reliable and trustworthy partner for international trade, and we can make use of certain customs-related benefits within the European Union.
Certified companies must meet extensive requirements to achieve this status, including high reliability, financial solvency, the fulfillment of common legal regulations and safety standards, and others. With this certificate, our business partners can be certain of professional execution and the highest quality standards for managing goods traffic.
Basler AG is the manufacturer of products within the meanings of REACH and is classed as a "downstream operator". Therefore in principle, Basler AG comes under no registration requirements according to REACH directive (EG)1907/2006. And as a consequence, the events that you are inquiring about do not require registration within the meanings of REACH, according to the current state of our knowledge. This is especially true because no chemical materials can be released from our products under standard or reasonably foreseeable conditions of use (see Sect. 7 Para. 1 of the REACH-Regulation). Accordingly, any chemical materials in our products that might possibly require registration must only be registered by our suppliers.
In the interest of increased product safety, we stringently comply with REACH and its resulting requirements. By being in close contact with our suppliers, we ensure that we remain in compliance with the duty to inform under Sect. 33. We constantly seek information as to whether the listed materials that require special care are contained at more than 0.1% by volume in the materials, preparations, or products we use. If we were to receive such information from our suppliers, we would comply with our duty to pass this information directly on to you or to our other clients.
We will inform you of any relevant changes that REACH may bring to our products and their availability for delivery, or to the quality of the parts or products delivered to you in the context of our business relationship. We will also consult with you about appropriate measures that may need to be taken in individual cases.
Confirmation of RoHS 1 and 2 Compliance
Restriction of the use of certain Hazardous Substances (RoHS 1 and RoHS 2) is a pan-European environmental directive (2002/95/EC RoHS 1 and 2011/65/EU RoHS 2) targeted at reducing hazardous materials used in the production of electronic devices. This directive bans placement on the European market of electrical and electronic equipment containing lead (Pb), mercury (Hg), cadmium (Cd) hexavalent chromium (Cr(VI)), polybrominated biphenyls (PBB) and diphenylethers (PBDE). This ban is effective as of July 1, 2006 (RoHS 1) and January 2, 2013 (RoHS 2).
Vendors of devices such as cameras that are integrated into other machines are not required to follow the directive. Basler, however, has chosen to comply with the directive because we feel that our customers, the marketplace, and the environment are entitled to our best performance.
Basler confirms to fulfill the RoHS rules and regulations according to the environmental directive 2002/95/EC and directive 2011/65/EU for all our cameras except the L104k which is not fully RoHS compliant.
China RoHS Compliance
To meet the requirements of our customers, especially those in the Chinese marketplace, Basler is in compliance with the China Management Methods for Controlling Pollution by Electronic Information Products (China RoHS).
On March 01, 2007, the China Ministry of Information Industry announced China's requirements for the "Management Methods for Controlling Pollution Caused by Electronic Information Products Regulation." These requirements spell out Chinese policy on the Restriction of Hazardous Substances (RoHS) used in Electronic Information Products (EIPs) (see SJ/T11363-2006).
The Chinese "Management Methods" are similar to European Union RoHS requirements because they recognize the same six hazardous substances and the same maximum concentration levels. Unlike EU RoHS, the Chinese regulations do not recognize any hazardous substance exemptions. The "Management Methods" document also defines requirements for product labeling and hazardous substance level disclosure.
Product Marking Explanation
Basler meets the "Management Methods" requirements by providing adequate labeling and hazardous substance disclosure for all products that fall under the EIP definition. In accordance with the requirements, Basler marks all EIPs sold in the People's Republic of China with pollution control logos.
The following illustrations show the markings that apply to all Basler products.
Environmentally Friendly Use Period
The environmentally friendly use period (EFUP) is the number of years from the date of manufacture that toxic or hazardous substances or elements contained in EIPs will not leak or mutate under normal operating conditions and result in any environmental pollution, bodily injury, or damage to assets.
The manufacture date of each product is encoded into the product's serial number.
Contact your support or sales headquarter to obtain the manufacture date of your specific product.
Packaging Recycling Marks
The requirements also specify that EIP packaging must be marked in accordance with the needs and requirements for recycling, reuse, and regeneration (see GB 18455-2001).
WEEE Recycling/Disposal Instructions
The European Union has enacted Directive 2002/96/EC on Waste Electrical and Electronic Equipment (the WEEE Directive). This directive is only applicable in European Union member states.
All Basler IP cameras have been manufactured after the 31st of August 2005.
To request specific instructions about how to return your unusable equipment, please send an email to: