Quality is the main focus at Basler. Our quality management system is therefore constantly extending and improving our performance. Compliance with REACH, RoHS, and WEEE is, among other initiatives, part of our quality promise. Basler fulfills all these requirements and works closely with all our suppliers to assure constant compliance.
To optimize our operations and processes even further, we prepared and successfully implemented a comprehensive quality management system. In the spirit of DIN EN ISO 9001:2015, we implemented integrated management system with a focus on continuous improvements in all sequences of operations.
Basler has proven its high quality standards for the development, production, distribution and service of digital cameras with the certification according to ISO 13485:2016. For you, this means: consistency, reliability and quality.
With the introduction of the standard in certain organizational areas for the development, production, distribution and service of selected products, we adapted our quality management system to the requirements of the medical world. This makes it possible for us to help you with the auditing of your medical products or the preparation for the certification.
Click here for our certificate:
Certificate DIN EN ISO 13485:2016
What does this mean for the customer in concrete terms? A clear increase in the efficiency and reliability of our processes.
Clear-cut quality objectives have been defined for the total system. Thanks to continuous reviews of these objectives, we can quickly detect any deviations and take countermeasures as required. By using a handbook available exclusively in an online version on our corporate Intranet, we make sure that each member of the staff always has access to up-to-the-minute information.
LRQA (Lloyd’s Register Quality Assurance) will supervise the efficiency of our QM system during annual visits. Continuous internal audits will ensure that all processes are constantly checked and improved.
Our quality management system is a living, consistently progressing system totally in line with our motto: We are continuously learning and improving - 365 days of the year.
AEO F Certificate
Basler AG is certified as an Authorized Economic Operator (AEO). We are considered to be an especially reliable and trustworthy partner for international trade, and we can make use of certain customs-related benefits within the European Union.
Certified companies must meet extensive requirements to achieve this status, including high reliability, financial solvency, the fulfillment of common legal regulations and safety standards, and others. With this certificate, our business partners can be certain of professional execution and the highest quality standards for managing goods traffic.
Basler AG is a manufacturer of products as defined by the REACh Regulation. Basler AG imports neither substances nor mixtures and also does not produce them. Accordingly, all chemical substances/mixtures in our products that may require registration must be registered by our suppliers.
In the interest of increased product safety, we comply with the REACh regulation and the requirements resulting from it. Through close contact and communication with our suppliers, we ensure that we remain in compliance with the obligation to provide information under Article 33. As soon as we become aware of the presence of an SVHC candidate substance, we will fulfil our obligation to inform in accordance with Article 33 and inform the affected customers.
We will inform you about all relevant changes arising from the REACh regulation of our products and their deliverability and/or from the quality of the parts or products supplied to you in the context of our business partnership. We will also consult with you on any appropriate measures to be taken in individual cases.
Click here for our REACh Statement:
Confirmation of RoHS compliance
Restriction of the use of certain Hazardous Substances (2002/95/EC RoHS 1 and 2011/65/EU RoHS 2) is an EU Directive targeted at reducing hazardous materials used in the production of electronic devices. This directive bans placement on the European market of electrical and electronic equipment containing lead (Pb), mercury (Hg), cadmium (Cd) hexavalent chromium (Cr(VI)), polybrominated biphenyls (PBB) and polybrominated diphenylethers (PBDE) above a specified limit. This ban is effective as of July 1, 2006.
The EU commission has published a new Directive (EU) 2015/863 (RoHS 3) to amend Annex II to Directive 2011/65/EU (RoHS 2) to add the following 4 phthalates onto the list of restricted substances: Bis(2-Ethylhexyl) phthalate (DEHP), Benzyl butyl phthalate (BBP), Dibutyl phthalate (DBP), Diisobutyl phthalate (DIBP).
Basler commits to fulfilling the RoHS rules and regulations according to Directive 2002/95/EC, Directive 2011/65/EU and Directive 2015/863/EU (RoHS 3) for all our cameras.
Click here for our statement about RoHS compliance of cameras:
The RoHS compliance for companion products depends on Basler’s various suppliers. Thus Basler offers separate statements for each product category.
Click here for our statements about RoHS compliance of companion products:
China RoHS Compliance
To meet the requirements of our customers, especially those in the Chinese marketplace, Basler is in compliance with the China Management Methods for Controlling Pollution by Electronic Information Products (China RoHS).
On March 01, 2007, the China Ministry of Information Industry announced China's requirements for the "Management Methods for Controlling Pollution Caused by Electronic Information Products Regulation." These requirements spell out Chinese policy on the Restriction of Hazardous Substances (RoHS) used in Electronic Information Products (EIPs) (see SJ/T11363-2006).
The Chinese "Management Methods" are similar to European Union RoHS requirements because they recognize the same six hazardous substances and the same maximum concentration levels. Unlike EU RoHS, the Chinese regulations do not recognize any hazardous substance exemptions. The "Management Methods" document also defines requirements for product labeling and hazardous substance level disclosure.
Product Marking Explanation
Basler meets the "Management Methods" requirements by providing adequate labeling and hazardous substance disclosure for all products that fall under the EIP definition. In accordance with the requirements, Basler marks all EIPs sold in the People's Republic of China with pollution control logos.
The following illustrations show the markings that apply to all Basler products.
Environmentally Friendly Use Period
The environmentally friendly use period (EFUP) is the number of years from the date of manufacture that toxic or hazardous substances or elements contained in EIPs will not leak or mutate under normal operating conditions and result in any environmental pollution, bodily injury, or damage to assets.
The manufacture date of each product is encoded into the product's serial number.
Contact your support or sales headquarter to obtain the manufacture date of your specific product.
Packaging Recycling Marks
The requirements also specify that EIP packaging must be marked in accordance with the needs and requirements for recycling, reuse, and regeneration (see GB 18455-2001).
WEEE Recycling/Disposal Instructions
The European Union has enacted Directive 2002/96/EC on Waste Electrical and Electronic Equipment (the WEEE Directive). This directive is only applicable in European Union member states.
All Basler IP cameras have been manufactured after the 31st of August 2005.
To request specific instructions about how to return your unusable equipment, please send an email to:
KC - Certification for Korea
Electrical and electronic products entering South Korea are subject to KC Certification, a mandatory certification scheme, which ensures that only products certified by accepted certification bodies can enter the South Korean market. The scheme verifies safety as well as Electromagnetic Compatibility (EMC) and Radio Frequency (RF) requirements.
Company: Basler AG
Product and model name:
In most of our new camera families, all models are certified (e.g. ace, Basler beat, racer, dart USB).
In our older camera families, only selected models are certified (e.g. scout, pilot, aviator).
Please refer to the corresponding product model page to check whether your requested model is certified. If your requested model is not certified, please contact your Basler support or sales headquarters and we will arrange the certification.
Note: No certification is required for our Basler ToF Camera and Basler IP cameras.
The manufacture date:
The manufacture date of each camera is encoded into the camera’s serial number. Please contact your support or sales headquarters to obtain the manufacture date of your specific camera.
All cameras are manufactured by Basler AG.
Country of manufacture:
The majority of Basler cameras are produced in Germany. There is a second facility in Singapore where our top-selling ace camera models are produced. The cameras manufactured in Singapore are only sold to the Asia-Pacific market. The country of manufacture for your specific camera is given on the label.