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Form to report a technical problem

Form to report a technical problem

If you‘ve technical problems with your camera please us this form. We will take care and send you an RMA number.

Please Submit Your Data

We can respond much quicker and more thoroughly to your inquiry when we have detailed information. Please fill in all required information and, if possible, also the comment field.

Salutation *:

Please enter your phone number in the following format: „+Country Code & Number“ (e.g. +49 41024630)




Please enter product name, serial number and material ID as indicated on your camera label.
In case of accessories please enter "Accessories" as product name and "1234" for the serial number.


Fields marked with * are required and must not be left blank!

By submitting this form I hereby give my declaration of consent under the German Data Secrecy Act. Learn more.

The safety of your data is important to us.