Support

Basler has an experienced team of application engineers who can answer your questions and assist you in implementing your application.

Contact Support
Do you have technical questions about one of our products? Our Support Team is happy to help you.
Change Notification
Basler AG's official announcements will keep you up to date on all the company's product changes and innovations. Read the current announcements here!
RMA-Process
Do you want to return material to Basler? Find a step by step description of the entire RMA process and the RMA form here.
Discontinued Cameras
An overview of all Basler's discontinued cameras, as well as important download documents and recommended successor cameras, can be found here.
Discontinued Accessories
An overview of all Basler's discontinued accessories, as well as important download documents and recommended successor accessories, can be found here.
Remote Access
Want quick and uncomplicated help? Then Basler's Remote Access function is the right solution for you. Test it out for yourself!

How can we support you? We are happy to advise you on product selection and find the right solution for your application.