Contact Our Technical Support Team

Do you need technical information regarding your camera?
Do you have questions about software, suitable lenses or cables?
Or a camera that cannot be put into operation or does not operate as expected?
Or do you want to consult with camera technology experts before purchasing a camera?

For questions like these, you may find useful assistance in the Basler Product Documentation. If you cannot find the answer there, please contact our experts from our technical support team.

Please note that after-sale support services from Basler can only be provided for products purchased directly from Basler. If you received your Basler product from a distributor or a system-builder, please contact them for after-sale support. This policy ensures that you are protected from any advice which may adversely affect your application.

Basler Product Documentation

Contact Form

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We will contact you as soon as we have processed your request

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Contact details

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Send us your request by e-mail
Call us to get support

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Accès à distance (TeamViewer)

Si vous êtes déjà en contact avec notre support technique et qu’on vous demande un accès à distance, veuillez utiliser le lien suivant :

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Comment pouvons-nous vous aider ?

Nous nous ferons un plaisir de vous conseiller sur le choix des produits et de trouver la bonne solution pour votre application.

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