Modulo di contatto della nostra assistenza tecnica

Compila il nostro modulo di contatto con la tua richiesta, ti risponderemo non appena l'avremo elaborata.

Modulo di Contatto

Salutation
Please enter your phone number in the following format: „+Country Code & Number“ (e.g. +49 41024630)
Numeric values only; 8 or 12 digits

In order for us to process your request quickly and efficiently, please provide us with as much detailed information as possible. The following information is particularly helpful (if applicable):

  • Camera model, interface used, operating system and version, as well as your hardware setup (e.g., Ethernet network with multiple cameras via switch or direct connection to network card? USB cameras via hub or directly to USB interface?)
  • Programming language and development environment used
  • Notes on the reproducibility of the error

Note: After submitting the form, you will receive an automatic reply by email.
Please reply to this email and attach any necessary files to send us the following:

  • pylon log files and/or relevant program code
  • Sample images,drawings, or screenshots illustrating the problem

Fields marked with * are required and must not be left blank!

By submitting this form I hereby give my declaration of consent under the German Data Secrecy Act. Learn more.

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