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Silicon Software Frame Grabber Detection Issues under Windows 10 Version 1903

Issue:

The Silicon Software microDiagnostics and microDisplay tools cannot find a Silicon Software frame grabber installed in a Windows 10 (build 1903) system. The Windows device manager shows the installed boards perfectly fine, though.

This may also hold true for Windows 10 versions released after 1903, such as 1909 or 2004 or...

Root cause:

The Silicon Software 'siso_hw_meX.dlls' have some compatibility issues with the July / August 2019 release of Windows 10 (build 1903).

Workaround:

To fix this issue download the patch installer Windows 10 Patch for Runtime 5.7_5.6.1_5.6 as below:

For more details you can read the chapter available patches from our documentation.

In microDiagnostics and microDisplay, the frame grabber should be visible again.

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