Security

 

User authentication is enabled on my Basler IP Camera, but my admin password is lost. How can I access the camera?
A Windows tool is available that will let you restore the camera to its factory settings. With the factory settings restored, user authentication will be disabled and the camera will be accessible again. You can use the link below to download a
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What is the Area of Interest (AOI) feature?
All Basler IP Cameras include a sensor area of interest (AOI) feature. The sensor AOI feature lets you specify a portion of the camera's sensor array and during operation, only the pixel information from the specified portion of the array is read
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How do I locate the Basler IP Cameras connected to my network?
If you have physically connected Basler IP cameras to your network, you can easily locate the cameras using our “Basler IP Camera Finder” software tool. LEhttp://www.baslerweb.com/indizes/download_index_en_97012.html:Click here to go to the
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What is the password for a downloaded Basler IP Camera firmware file?
Sometimes you may be asked for a password during or after the download of a BIP firmware file. The file name extension on Basler firmware files is normally .bin, but some browsers or download managers change the extension to .zip. When you try to
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I am trying to use my Basler IP Camera with the Mozilla Firefox web browser, what do I need to keep in mind?
Firefox can play MJPEG streams without the need for additional software. To view MPEG4 or H.264 video streams, you currently need to install third party software such as the VLC media player. You can obtain the VLC media player from VideoLAN at
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I am trying to use my Basler IP Camera with the Internet Explorer web browser, what do I need to keep in mind?
If you are using Internet Explorer (IE) as your main web browser and you are connecting to a Basler surveillance camera for the first time, IE will ask you to install an Active X control by clicking on the information bar as shown below. This
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I would like to optimize my Basler IP Cameras for specific situations such as viewing fast motion or getting a high frame rate. Can you give me some tips?
Application notes are available that provide some tips for optimizing video performance based on the way that you are using your cameras.
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Can you give me some tips about conserving network bandwidth when using Basler IP Cameras?
Application notes are available that provide tips about conserving bandwidth in some specific situations.
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The Basler BIP Finder finds my camera, but I can't open the camera with my web browser. Why not?
There are two common reasons why this happens: The camera is connected to a network interface card (NIC) in your PC and the NIC's configuration does not match the camera's configuration. Make sure that the NIC to which the camera is
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I connected a Basler IP camera to my PC and powered on the camera. But when I use the Basler BIP Finder software, the camera is not listed. What could be wrong?
There are several common reasons why IP camera discovery using Basler's BIP Finder software program might fail: A Firewall is active. If your PC is using a firewall, turn it off. You have multiple network interface cards (NICs) in
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