Support / Service
One of our primary goals is to provide you with the tools necessary to install, configure, and use your Basler products. Basler has an experienced, well-trained staff of application engineers available to assist you in getting your project up and running.

Please feel free to contact the support center in your area.


Contacting Basler Components Support
To help you as quickly and efficiently as possible when you have a problem with a Basler camera, you should collect several pieces of information before you contact technical support.
Support Contacts
Basler AG, Germany
Fon +49 4102 463 515
Fax +49 4102 463 599
>> e-mail

Basler, Inc., USA
Fon +1 610 280 0171
Fax +1 610 280 7608
>> e-mail

Basler Asia Pte. Ltd.
Fon +65 6425 0472
Fax +65 6425 0473
>> e-mail

Basler Japan Rep Office
Fon +81 45 2276210
Fax +81 45 2276220
>> e-mail
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