Solutions

 

With local spare part inventories in the US, Asia and Europe, the Basler Global Service Network provides a solid basis for an optimized customer oriented service.

Minimum downtimes and reasonable repair costs at a very high quality level are our main objectives to provide tailor-made service solutions, that meet our customers’ needs.

How can we be on service for you today?


E-mail to Spare Parts and Repair Solutions

RMA Request

Please ask for a Return Material Authorization via telephone, fax or e-mail before sending back any material.

You are very welcome to fill in the online RMA Request Form or to download it as Microsoft Word template.

In return, we will assign a RMA number which must be stated when returning your article!

Please note that we also need the information asked for in the RMA request form if you contact us via telephone.


Please find the questionnaire under RMA Request Form.