![]() | Achieve the company's established business objectives: Measure against key figures set forth in the respective business plans, such as profit, sales, growth and market share |
![]() | Adhere to agreed specifications, deadlines and cost structures for products and services: Measure by the number of complaints, delivery deadline fulfillment rates and the number of product and material defect reports |
![]() | Abide by the commitments we make and conduct business in a manner that satisfies customer expectations: Measure by the results of customer satisfaction surveys |
![]() | Actively apply and improve the quality management system: Measure by audit results and the number of process changes requested and actually made |
![]() | Sustain and actively expand employee skills and competence to master the demands of today and tomorrow: Measure by the rate at which short and medium term A-priority development goals are achieved |